You can have peace of mind with our IT Support packages for Servers, Virtual Servers, Desktop computers, Virtual Computers and Network equipment. A fully guaranteed IT support contract with Qss IT Ltd will save you time, money and headaches. No hidden costs, no unnecessary downtime and minimal impact on your business
Reliability is our competitive advantage, make it yours too, our regular servicing and maintenance on Servers and Desktop Computers includes
- Monitoring 50+ items on the health of your PC’s and Servers on a daily basis able to report on any problems found.
- Carry out weekly Servicing operations on your computers and report on anything that needs further attention.
- Provide Monthly Report on your systems health.
- Check to make sure the data backup and other regular activities are completed on schedule.
- Ensure that Windows Security updates are installed.
- No Call out Charges.
- 12 month Contract.
You can choose from a range of support contracts with Service levels to suit your business, 8 hours Engineer to site, 4 hour Engineer to site or Telephone and remote access.
Industries we work in:
- Not for Profit Organisations
Computer Systems Support
Our most inclusive package with full systems maintenance checking your systems on a daily basis including help and advice on those how do I do that questions, and an agreed number of hours per year consultancy and advice.
Our most popular package including Onsite, Remote and Telephone support to maintain and repair your systems.
Our best value package including Remote and Telephone support to maintain and repair your systems.
Regular maintenance of your computer systems including installation of Windows and third party patches, regular disk clean up and monitoring of systems performance, all engineer repair time is at our standard hourly rates.
O365 Cloud Computing Support
Whether you are using Google Apps or Office 365 cloud solutions we offer regular support services from simple things like subscription and user management, password re-sets from a few pounds per month.
Cloud based solutions like office 365 are still open to disaster if your subscription expires you lose everything and if a disgruntled employee decides to deleted as much as they can get their hands on you have no backup.
We can help with cloud services support and data backup to ensure you have a copy of your data should you wake up one day and find its gone missing.
The cloud seems like a good solution for many businesses as the data is off site and therefore protected from local office disasters and from theft locally.
Mobile Devices Support & Management
Mobile Device Management allows you to reclaim control over mobile devices and reduce the risk of corporate data loss without sacrificing employee productivity. Our Mobile Device Management monitors and manages both company- and employee- owned devices, ensuring compliance with corporate security policies.
Mobile Device Management’s Remote Lock & Wipe feature prevents your company’s valuable information from falling into the wrong hands by simply wiping all the data from the device, or remotely changing the password so that no one can access the device.
Our Mobile Device Management allows you to configure email profiles for users automatically through email policies. Simply configure the email settings and push out the information to the device. This feature is available for iOS and Android devices
Mobile Device Management’s powerful location-tracking feature allows you to keep track of all your mobile devices and store complete location history for each device, helping you improve customer service and response time.
We offer MDM on a per seat basis so you can license the number of devices required without worrying about minimum a quantity. Now you can manage your devices, apps and licensing via a browser for all your devices.
We can offer support and repair services for larger laser printers and wide format plotters. These printers are frequently critical to a business operation and its important to get them back in operation as soon as possible.
For a set monthly fee we can include support and repair services on a 4hr or 8hr response basis as required.
Our support includes remote access and in person callout support throughout Somerset: Bridgwater, Taunton, Weston Super Mare, Burnham on Sea, Glastonbury, Street, Cheddar.
We are really glad that we have you guys on board, we can rest easy. Thanks for all your hard work”Andy,CTA